"So you're thinking a department store?"
Well Nordstrom's is not just any department store.
They're an industry leader that has grown from one downtown Seattle shoe store established in 1901 to a nationwide fashion department store."Nordies" carries the best possible quality clothing lines with a great selection.
I'm sure you've heard or read about their outstanding customer service.
You may already know about it from shopping there yourself, and have passed on the good word to your friends about what a wonderful shopping experience it is.
Petite Shoes - All Size 4's and Size 4.5
Nordstrom Customer Service
Known for outstanding customer service "Nordies" has been the subject of interest by other retail industry companies. There are books dedicated to analyzing their philosophy.Authors Robert Spector and patrick McCarthy wrote a bestseller "The Nordstrom Way: The Inside Story of America's #1 Customer Service Company". The author Patrick McCarthy was a top salesman with a successful career there.
Another book, "Made To Stick" by Chip Heath and Dan Heath used their industry leading customer service to prove their point on the subject of "Unexpectedness".
Using examples of good deeds done by "Nordies" employees.
Nordstrom Departments
Their in-store department include:Savvy
The Savvy Department is the place for high fashion! Featuring leading-edge brands you'll find Nanette Lepore, Haute Hippie, Ella Moss, J Brand, James Perse and more! You'll find the hottest of-the-moment looks here.
t.b.d.
Is your denim destination with tops to match. Designer Jeans from Citizens of Humanity, Joe's Jeans and 7 For All Mankind. Lot's of Free People tops and if you've read enough around here you know that Free People runs small.
Individualist
This is where you'll find all those Ted Baker pieces that we love because they run small. BCBGMaxAzria, Trina Turk, Nanette Lepore & Kate Spade, brands that start in XXS.
Petite Focus
A fashionable section that specialized in petites that meets the professional needs of women 5'4" and under. You'll find Eileen Fisher petites, Olivia Moon petites, Maggy London, Tahari, MICHAEL Michael Kors and Vanilla Sugar petites to name just a few. On the conservative side of the clothing scale.
Brass Plum
Being the Juniors Department they are one step ahead of the fashion trends and have a "style watch" and clothing and accessories for under $30. B.P. carries Miss Sixty, Betsey Johnson, Chinese Laundry, Two Lips, Juicy Couture, Fergie, Jessica Simpson, Naughty Monkey, Dolce Vita, Puma and The North Face to name a few. Over 50 different clothing lines in Brass Plum alone.
Nordstrom Rack
The Rack carries merchandise from its stores at 50% - 60% discount off the original prices. They carry a huge selection of brand-named apparel, shoes & accessories. You can use your Nordstrom Credit Card to purchase at the Rack too.
Nordstrom Rack has several legendary sales events during the year. This year 2010 the date are as follows:
Also check out our Nordstrom Promotional Code page to score deals on the latest sales.
Shopping at the Rack you should be open to "the thrill of the hunt". Shop often as they get regular deliveries several times a week and they put out merchandise everyday. Premium denim like True Religion, 7 For All Mankind, J Brand and Hudson go fast as well as designer bags.
You can sign up for their mailing list, follow them at "Nordies" twitter or become a fan of them on Facebook.
They do not sell the Rack merchandise online.
Do YOU shop here? Let us know!
Share your shopping secrets!
What Other Visitors Have Said
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